These Terms & Conditions (“Terms”) govern your use of digikraft.co.uk (the “Site”) and any services provided by DigiKraft (“we”, “us”, “our”). By accessing the Site or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or our services.
1. Who We Are
DigiKraft info@digikraft.co.uk
2. Use of Our Website
You must be at least 18 years old, or using the Site under the supervision of a business/organisation, to engage our services.
You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, or restrict/inhibit the use of, the Site by anyone else.
We may update, suspend, or withdraw all or part of the Site at any time without notice.
3. Our Services
DigiKraft provides creative agency services, including but not limited to brand strategy and identity, web design and development, SEO, and digital advertising/marketing campaigns (“Services”).
The specific scope, deliverables, timeline, and fees for any project will be set out in a separate quote, proposal, or contract agreed between DigiKraft and the client (“Agreement”). Where there is any conflict between these Terms and a signed Agreement, the Agreement will take precedence.
We aim to deliver Services to a high professional standard but do not guarantee specific business outcomes (e.g. exact search rankings, traffic volumes, sales figures, or conversion rates), as these depend on factors outside our control.
4. Quotes, Fees & Payment
Quotes are valid for the period stated in the proposal, or 30 days if not specified.
Fees, payment schedules, and deposit requirements will be confirmed in writing before work begins.
Late payments may result in a pause of ongoing work until outstanding invoices are settled.
Unless otherwise agreed, prices do not include third-party costs (e.g. domain registration, hosting, licensed plugins/themes, stock imagery, paid ad spend), which will be billed separately or passed through at cost.
5. Client Responsibilities
To deliver Services effectively, we ask clients to:
Provide timely feedback, content, access credentials, and approvals as needed
Ensure any content, logos, images, or materials supplied to us do not infringe third-party rights
Respond to review requests within agreed timeframes, as delays may affect project deadlines
6. Intellectual Property
Upon full payment, ownership of final agreed deliverables (e.g. final website files, logo files, brand assets created specifically for the client) transfers to the client, unless otherwise agreed in writing.
DigiKraft retains the right to showcase completed work in our portfolio, case studies, and marketing materials, unless the client requests confidentiality in writing.
Any pre-existing tools, frameworks, templates, or proprietary processes used to deliver the Services remain the property of DigiKraft or its licensors.
Third-party assets (e.g. licensed stock photos, fonts, plugins) remain subject to their own licence terms.
7. Revisions & Project Changes
The number of included revision rounds will be specified in the Agreement or proposal.
Requests that fall outside the agreed scope (“scope creep”) may incur additional charges, which will be communicated before work proceeds.
8. Website & Digital Marketing Services — Specific Terms
Website projects: Following delivery, the client is responsible for ongoing hosting, domain renewal, backups, and security updates unless a maintenance plan has been separately agreed.
SEO & digital marketing: SEO and paid campaign results take time and are influenced by search engine/platform algorithms, competition, and market conditions beyond our control. We do not guarantee specific rankings, ad performance, or return on investment.
9. Cancellation & Termination
Either party may terminate an ongoing Agreement with written notice as specified in the Agreement (or 14 days if not specified).
Fees for work completed up to the point of termination remain payable.
Any deposits paid are generally non-refundable once work has commenced, except where otherwise agreed.
10. Limitation of Liability
To the fullest extent permitted by law, DigiKraft shall not be liable for any indirect, incidental, or consequential losses (including loss of profits, business, or data) arising from your use of the Site or our Services.
Our total liability for any claim relating to the Services shall not exceed the total fees paid by the client for the specific project giving rise to the claim.
Nothing in these Terms excludes or limits liability for death, personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.
11. Confidentiality
Both parties agree to keep confidential any non-public business, technical, or financial information shared during the course of a project, and not to disclose it to third parties without consent, except as required by law.
12. Third-Party Links & Tools
The Site may contain links to third-party websites or use third-party tools (e.g. analytics, hosting, payment processors). We are not responsible for the content, accuracy, or practices of third-party sites or services.
13. Privacy & Cookies
Our use of personal data and cookies is governed by our Privacy Policy and Cookie Policy, which form part of these Terms by reference.
14. Changes to These Terms
We may update these Terms from time to time to reflect changes in our services or legal requirements. The “Last updated” date at the top of this page shows when it was last revised. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
15. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or our Services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Contact Us
If you have any questions about these Terms, please contact us at:
Email: info@digikraft.co.uk